Remote Monitoring

This is where we proactively monitor the performance of our devices / sensor and troubleshoot any issue that may arise. Our Operation control centre forms a critical path of our service delivery to our customers. We are able to monitor and spot issue before they arise and reacting faster to issue that comes up
Our proactive monitoring includes:
  • Checking the status of our devices / sensors
  • Checking devices are sending data at the required intervals
  • Managing Over the Air (OTA) upgrade
  • Detecting alerts and troubleshooting